Knowledge Base
Standard shipping typically takes 3-7 business days within India. International orders can take 10-21 business days depending on the destination and customs processing.
Yes, once your order has shipped, you will receive an email with a tracking number and a link to monitor your delivery status.
Yes, we ship to most countries worldwide. Shipping costs and delivery times vary by location.
Absolutely. We pride ourselves on radical transparency. All our materials are sourced from ethical suppliers who adhere to strict environmental and labor standards.
Each product comes with a specific care guide. Generally, we recommend avoiding harsh chemicals and using a soft, damp cloth for cleaning.
We offer a 14-day return window for most items in their original, unused condition. Please visit our Shipping & Returns page for full details.
Contact our concierge team at support@ranjusjewels.in with your order number and the item you wish to exchange. We'll guide you through the process.